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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rose

April 29, 2026

5  out of  5
rating by Rose
"🌹Thank you for being so polite. I feel secure in State Farm because of the time and effort that has been shown to me. Joe Hartman listened and showed me more of the things that can help me with my decisions. I left the office feeling very good.👍🏼"
We responded:
"We are grateful for your 5-star review, Rose! Thanks for taking a moment to share your positive rating of State Farm Agent Joe Hartman’s Team here in Kent . "
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Alease Fleming

April 28, 2026

5  out of  5
rating by Alease Fleming
"Great service and I was worry about the high insurance I was paying at another company and they made me feel at ease knowing I can afford my insurance! My rep was wonderful Thank you Micheal May god continue to guide your steps and your family in the right pathway! Keep being a great man!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Pam Cato

April 28, 2026

5  out of  5
rating by Pam Cato
"Alison was very helpful in addressing my insurance needs."
We responded:
"Pam, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Joe Hartman’s Team here in our Kent office. "
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Kristine Baldeo

April 24, 2026

5  out of  5
rating by Kristine Baldeo
"I have been with State Farm for auto and renter's insurance since I was in college, so going on 7 or 8 years now. After the passing of my previous agent Larry, Joe has taken things over and done an amazing job. Shout-out to Bonnie who is the best ever. A genuinely caring person who always goes above and beyond. I've never felt so cared for and I know they always have my best interest in mind."
We responded:
"Thank you so much for the 5-stars, Kristine! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Bill Rippey

April 17, 2026

5  out of  5
rating by Bill Rippey
"We've been long time insured by State Farm, roughly 50 yrs. Alison and Bonnie have always been of great help when we needed help which has included roof replacement due to hail damage and a couple car fender benders. All repairs were completed satisfactory. It's because of Alison's and Bonnie's quality of service that we have stayed with State Farm all these years."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Chase Baker

April 16, 2026

5  out of  5
rating by Chase Baker
"Joe was extremely helpful and got me set up with home and auto insurance very quickly. My rate for auto and home insurance was lower than Progressive, and my coverage with Joe/State Farm was significantly better. I’d highly recommend Joe to anyone."
We responded:
"We appreciate your review, Chase. We are so happy that you had such a wonderful experience with State Farm Agent Joe Hartman’s Team here in Kent ! "
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Angela Hill

April 16, 2026

5  out of  5
rating by Angela Hill
"Joe Hartman was easy to talk to. Understood the auto and home policy we were looking for. Knowledgeable about the policies and what coverage was best for our situation. Pricing compared to what I was paying was tremendously low with a better a coverage plan. Couldnt have been happier with the result. Overjoyed about the savings and offers and the costumer service. Ive called a couple times and not only Joe but Alison were very helpful and answered all my questions. I put in a quote over the weekend, wasnt expecting a call until Monday, but Joe was in the office working on his own time and gave me quote on Saturday. Very timely and satified with my switch. Thank you Joe Hartman."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Joe Hartman’s Team. "
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Anna Sander

April 14, 2026

5  out of  5
rating by Anna Sander
"Excellent service, extremely helpful, always kind and caring. Have been with this agency since 2021 when it was Larry Kannal Agency. Mr.Kannal sadly passed away but staff are still the same and they are always so nice and supportive."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Joe Hartman’s Team! We deeply appreciate your kind words here in Kent . "
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J Blank

March 6, 2026

5  out of  5
rating by J Blank
"Highly recommended to others, Joe recently took over my insurance account from an agent my family had had since the 1970s after he passed away from old age Highly recommend Joe and his associates, absolutely wonderful people and there has never been an issue in all these years with State Farm. Rates are very good and anytime there's an issue with billing, rate decreases or increases, whatever you can think of, they're always in touch immediately I really can't recommend them enough"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Your pictures are amazing. They will help our review ratings. Thank you! ~Joe"
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David Pfeiffer

March 5, 2026

5  out of  5
rating by David Pfeiffer
"I have been with State Farm for 40 years. After the passing of my long term agent, Joe has stepped in and done a wonderful job. Kudos to Bonnie who is the absolute best in the business. Thank you team for making my life easier when it comes to coverage."
We responded:
"Wow, thank you for the 5-star review, David! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Karen Magilavy

February 19, 2026

5  out of  5
rating by Karen Magilavy
"I am very happy with my State Farm Insurance. Everyone feels like family. I have been with them since I started driving. (a long long time ago:)"
We responded:
"We are happy to have you. It was nice partnering with you to help the community. We hope to be more involved in the community and help everyone meet their goals in life. "
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Marshall Quinn

February 6, 2026

5  out of  5
rating by Marshall Quinn
"Go see Bonnie ! 🫶🏼"
We responded:
"Marshall, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Joe Hartman’s Team is just a call or email away!"
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Todd Bartlett

January 30, 2026

5  out of  5
rating by Todd Bartlett
"Joe is very knowledgeable a takes all the time needed to describe all your policy needs. I had gotten a disability when I bought my house many years ago. Policy only has a 30 day waiting period unlike others I found that have 90 day waiting periods. I have had to use it a few times over the past years and used the $ to make house payments. I would highly recommend one of these policies and depending on age and amount I found it very affordable. One of his agents Bonnie is the best also."
We responded:
"Thank you, Todd! Glad to hear our advice and conversations are helping you plan for you and your family. "
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Karri P

January 28, 2026

5  out of  5
rating by Karri P
"Alison is very responsive and detailed! She keeps us informed on changes and looks out for our best interest! Highly recommended!"
We responded:
"Thank you, Karri! Alison brings her best everyday. "
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Paul Lee

January 28, 2026

5  out of  5
rating by Paul Lee
"Great service. Nice helpful people"
We responded:
"Thank you Paul! Bonnie and Alison have been a solid foundation to build a new agency. Reach out anytime with any questions."
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Porter Smith

January 26, 2026

5  out of  5
rating by Porter Smith
"My insurance agent, Alison Rippey was amazing to work with and helped me find the perfect auto insurance coverage. She took the time to explain my options clearly, answered all my questions, and made sure I was getting the best value for my needs. The whole process was quick, easy, and stress-free. It’s clear they truly care about their clients and not just selling a policy. I highly recommend her to anyone looking for reliable and trustworthy auto insurance help. Also heard she has amazing daughters!!!"
We responded:
"Thank you, Porter! Alison is a key part of our team. She brings calmness to the office and a smiling face. "
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Dara Dickson

January 26, 2026

5  out of  5
rating by Dara Dickson
"Joe is great! He helped me switch from my old insurance company to State Farm, quickly and easily. He was able to lower my car insurance rates as well as get better coverage for my home. He is quick and responsive anytime I need him. Highly recommend"
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Laura Mokwa

January 26, 2026

5  out of  5
rating by Laura Mokwa
"Joe was available to help my Client on a Sunday and was able to save her a ton of money and insure her new home quickly. Very responsive!"
We responded:
"Thank you Laura! Thank you for reaching out for her. It shows that you care to have your clients with a good company! "
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Sophi Smith

January 26, 2026

5  out of  5
rating by Sophi Smith
"Great place. Alison always willing to help."
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Neim Dani

January 24, 2026

5  out of  5
rating by Neim Dani
"Great service and great people! I was having issues with my business insurance and Joe really helped break everything down for me to make sure I have the coverage I need. Highly recommend!"
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Hilary Yerrick

January 22, 2026

5  out of  5
rating by Hilary Yerrick
"Joe made dealing with insurance way less stressful than we expected. Helped us find the policies that fit our family’s needs. Very easy to communicate with and patiently answered all our questions."
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Bethany Wallman

January 21, 2026

5  out of  5
rating by Bethany Wallman
"Joe not only helped me with lowering the cost of my car and homeowners insurance but he also helped me with my finances! Increasing the return on my investments in my 401K and raising my credit score! I am very happy with the kindness and knowledge he provided! One step closer to retirement! Thanks Joe and the team!"